Luxury cupcake bouquet

 

£30.00£66.00

Vanilla sponge cupcakes with vanilla buttercream, presented in a bouquet-style format and wrapped in tissue and cellophane and then delivered in a cellophane florists bag.

Other flavours available – please contact for more details.

Each bouquet is unique and will contain a minimum of three different styles of floral cupcakes of our choosing – based on the colour you choose and the time of year.

Optional extras:

Add an acrylic charm – choose from ‘Happy Birthday’, ‘Congrats’, ‘Thank you’
Add a presentation box – add a presentation box for secure transportation

Note: If custom colour is selected please indicate your preferred main colour on the order notes at checkout. 

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Description

Allergens

Contains: Wheat, Egg, Milk, Sulphur Dioxide

May Contain: Lupin, Nuts, Peanuts, Sesame, Cereals containing Gluten

Ingredients

Vanilla Sponge (Sugar, Wheat Flour, Egg, Raising Agents, Vegetable Oil, Buttermilk, Madagascan Vanilla Essence), Buttercream (Butter, Icing Sugar, Madagascan Vanilla Essence, Colouring).

PLEASE NOTE – INDIVIDUAL INGREDIENTS VARY BY FLAVOUR. PLEASE CONTACT ME TO DISCUSS ANY SPECIFIC ALLERGENS.

Advice

Suitable for vegetarians – can be made with vegan products on request.

Our products are made in a busy environment where GLUTEN, NUTS, PEANUTS, SESAME and other ALLERGENIC ingredients are used. Due to the nature of our food operation, we cannot fully guarantee that any food will be 100% completely free from any allergens.

Serving numbers are an approximate guideline. Actual portion numbers will vary according to how the cake is sliced.

Due to their hand-made nature, the finished products may vary slightly from the images displayed.

Additional information

Size

7 Cupcakes, 12 Cupcakes, 19 Cupcakes

Age Range

13+

Dietary & Lifestyle

Vegetarian

Main Colour:

Blush pink, Bright pinks, Cream, Gold/Nude, Pastel pinks, Peach, Purple, Red, Turquoise, Yellow, Custom colour

Extras:

Acrylic charm, Presentation box, Presentation box and acrylic charm, None

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Shipping Policy

You will be contacted to arrange a suitable time for delivery.

THE CAKES

We warrant that on delivery the Cakes shall conform to their description as set out in the Order Confirmation, be of satisfactory quality and comply with all food safety, statutory and regulatory requirements in the UK. We will not be held responsible for customer disappointment of the design or the interpretation of the cake as long as it is made in line with the customer’s pre agreed requirements set out in the order confirmation and will face no consequent liability. It is the customer's responsibility to ensure all details within the order confirmation and sketch are correct and meet their exact requirements.

The warranty does not apply to any defect in the Cakes arising from wilful damage, accident, negligence by you or any third party, if you use the cake in a way we do not recommend, your failure to follow our instructions or any alterations you carry out.

The cake is a fresh product containing no additives or preservatives and it is our right to assume consumption on the day requested. Cakes should be stored in a cool, dry place, ideally at room temperature (no more than 20C if possible), away from direct sunlight and sources of heat in the box provided. They should NOT be refrigerated.

The Ladybird Cakery and the customer expressly agree that the cakes and all goods purchased from The Ladybird Cakery remain the property of The Ladybird Cakery until paid for in full.

ALTERATIONS TO ORDERS

Your cake is very important to me. Please take the time to check your copy of the order form carefully and let me know within three days if changes are needed. It is your responsibility to advise The Ladybird Cakery of any alterations to the original order.

The Ladybird Cakery reserves the right to increase a quoted fee in the event that the Customer requests a variation to the work agreed. Whilst every effort will be made to assist Customers, please note that late changes cannot always be guaranteed.

All changes to orders must be agreed in writing.

LATE ORDERS

Orders made less than two weeks before the due date will incur a 10% surcharge. Full payment will be required at the time of booking to secure your chosen slot.

CAKE FLAVOURS

The Ladybird Cakery prides itself in offering great tasting cakes. A full list can be found on the Cakeology page. As we have a preference to use great, natural ingredients wherever possible, we do not offer cakes that contain significant amounts of food colouring in line with regulations that restrict the use of food colouring to 3g per 1kg of cake or icing. Therefore we no longer offer Red Velvet or Rainbow Cakes as part of our product range.

CAKE COMPONENT PARTS

From time to time some materials for our celebration cakes and wedding cakes may become obsolete or no longer available from our suppliers, for example, pre-manufactured items or ribbon colours. This is totally out of our control, though we will endeavour to re-design a cake to reflect as closely as possible the original design using replacement products. In all cases we will try to contact you to advise you of any such changes. However, The Ladybird Cakery, reserves the right to replace these with components of equal or better quality without consultation.

Please note that some cakes may require the use of additional items to support complex structures. Whilst these items will be food-safe, they may not always be edible. You will be advised in the delivery note of any items to take care with.

DELIVERY

All delivery times are subject to availability. If you have a specific delivery date and require delivery before a given time, please specify this when placing your order. We will do our best to accommodate your requirements. It is the Customer’s responsibility to ensure The Ladybird Cakery has been given the correct delivery information, and that someone is available to receive your cake. For wedding cakes and other celebration cakes that are left in the care of a venue, a signature will be required.

Delivery mileage is charged at 50p per mile round trip for the round trip.  Travel time is charged at £10 per hour for all deliveries in excess of 5 miles.

COVID-19 CONTACTALESS DELIVERY

Due to the social distancing restrictions following the COVID-19 outbreak, delivery will be contactless and an agreement will be made via email with the ordering client. Delivery will be made to the doorstep, the door knocked and then we will retreat to a safe distance to ensure the recipient collects the cake safely. Cakes will be delivered in a box that is then wrapped in a plastic covering. It is then up to the recipient to take the appropriate measures to safely unpackage the contents. We will take appropriate measure including the use of hand sanitiser and PPE where appropriate.

Please note the covering will not be weatherproof and so appropriate measures will be taken based on the weather conditions.

If the recipient is not in, the order will be returned to The Ladybird Cakery who will contact you to arrange an alternative delivery time for which an additional charge will be payable by the customer. The Ladybird Cakery accepts no responsibility for any loss or consequential loss incurred by the Customer as a result, e.g. a wedding without a wedding cake.

HOT WEATHER POLICY

Whilst every care is taken with the creation of your cake, it is not always possible to protect against unforeseen weather conditions. If hot weather is forecast, it may be necessary to adapt recipes to make them more heat-stable. For example, using chocolate ganache instead of buttercream under a fondant covered cake, or using royal icing sugar in buttercream to make it more heat stable. Should such changes be necessary, The Ladybird Cakery reserves the right to not have to notify the customer prior to the change being made unless a previous allergy or intolerance has been declared at the time of booking.

At the time of delivery, The Ladybird Cakery will make recommendations for storage but it is the customer's own responsibility to store the cake appropriately. Fondant cakes should be kept in a cool place out of sunlight. If placed in a refrigerator, the fondant will 'sweat' when brought back to room temperature, giving a wet look and texture to the fondant. Whilst this will not affect the quality of the cake, it is done so at the customer's own risks. Buttercream- or ganache-only cakes can be refrigerated but if on a fondant covered board, please be aware that the fondant will 'sweat' when returned to room temperature.

Please also be aware that any decorations placed in the refrigerator may degrade due to the extreme temperature change. The Ladybird Cakery cannot be held responsible for any such deterioration but will advise on the best course of action for the storage of the cake and decorations on delivery.

FOOD INTOLERANCES AND 'FREE FROM'

The Ladybird Cakery respects that there are certain intolerances in certain people.

Taking this in to consideration, we can offer nut free, dairy free, lactose free and gluten free cakes and cupcakes in particular flavours.

Please be aware that whilst your chosen cake may not be made with nuts or a nut product, egg, dairy wheat or gluten, it will be prepared in a kitchen where nut products, eggs, diary, wheat and gluten are heavily used. Whilst every effort is made to separate raw materials The Ladybird Cakery must state that raw materials used in your cake may not be free from nuts, eggs dairy, wheat or gluten.

Therefore, The Ladybird Cakery cannot guarantee that they will be suitable for people with ALLERGIES. These cakes will be suitable for those with INTOLERANCES. Please note that Ladybird Cakery gluten free cakes are not suitable for Coeliacs.

So please, if you have a request for a special dietary requirement, keep The Ladybird Cakery in mind for your next occasion.in

INSURANCE

The Ladybird Cakery holds Public Liability insurance and is fully registered with South Gloucestershire council.

General Terms

All designs and intellectual property rights remain the property of The Ladybird Cakery.

We reserve the right to use images of your cake for any form of advertising including web based promotions, brochures, galleries and competitions. It is advisable that you make a copy of all documentation received from The Ladybird Cakery for your own benefit.

This Agreement together with Order Confirmation documents provided constitute the entire agreement and understanding between the parties relating to the order. Except as may be expressly stated in this Agreement, it supersedes and cancels all prior agreements, statements, representations, understandings, negotiations and discussions, whether oral or written, between the parties.

Each of the parties acknowledges and agrees that in entering into this Agreement it does not rely on any statement, representation, warranty or understanding made prior to this Agreement save to the extent that such statement, representation, warranty or understanding is incorporated into this Agreement.

Each of the parties acknowledges and agrees that in entering into this Agreement it has not relied on (or has been induced to enter into this Agreement by) any statement, representation, warranty or understanding made prior to this Agreement. Nothing in this paragraph excludes any liability for fraudulent misrepresentation.

In the event that any one or more such provisions of this Agreement should be deemed to be invalid or unenforceable, such invalidity or unenforceability shall not affect the validity and enforceability of the remaining valid and enforceable provisions thereof which shall be construed as if such invalid or unenforceable provisions had not been inserted.

The parties agree to submit to the non-exclusive jurisdiction of the English courts.

Any headings utilised in this Agreement have been inserted for the convenience of reference only and should in no way restrict or otherwise affect the construction of the terms and conditions hereof.

Refund Policy

Wedding cake or special order cancellations:

As your wedding cake and/or special order booking is reserved solely for you and certain components for your cake/s may be ordered months in advance, the following conditions are implemented when an order is cancelled:

• 90 or more calendar days from delivery date – the booking fee will not be refunded - any other monies paid will be returned

• 31 to 60 calendar days from delivery date – 75% of the total cost will be payable

• 0 to 30 calendar days from delivery date - 100% of the total cost will be payable

• Wedding cake/special order cancellations must be made in writing

Other cake order cancellations:

Full payment is required if cancellation is within 10 calendar days of delivery date. Prior to this a refund of any monies paid, less booking fee and transaction fees (for debit or credit card payments), will be paid.

In the unlikely event that we need to cancel, we will contact you as soon as possible. If possible, we will identify another cake maker who can fulfil your order if you should choose. If there is written agreement from all parties to transfer the order from The Ladybird Cakery to another cake maker, once the balance transfer is made, their Terms and Conditions of sale will apply and The Ladybird Cakery has no further liability for consequential loss. Alternatively, you may choose to terminate your order any monies paid will be refunded. If bespoke items have been purchased, these will be retained by The Ladybird Cakery or can be purchased by the client at the prevailing price.

The Ladybird Cakery reserves the right to cancel, vary or suspend the operation of this contract if events occur which are in the nature of force majeure including (without prejudice to the generality of the foregoing): fire, floods, storm, plant breakdown, strike, lock outs, riot, hostilities, non-availability of materials or supplies or any other event outside the control of The Ladybird Cakery, and The Ladybird Cakery shall not be liable for any breach of contract resulting from such an event.

The Ladybird Cakery’s liability (both in contract and tort) in respect of defects in goods or services shall be limited to the issue of a credit note in respect thereof or granting a refund or other such compensatory measures as The Ladybird Cakery, at its discretion, considers appropriate in the circumstances and shall be limited to the to the value of the goods or services giving rise to the claim.

The Ladybird Cakery shall not under any circumstances be liable for the customer respect of indirect consequential loss or damage or loss of profits, provided always that these conditions do not exclude or restrict The Ladybird Cakery’s statutory liability for death or personal injury arising from any negligence on The Ladybird Cakery’s part or liability imposed by statutory implied terms in Consumer Contracts.

Covid-19 cancellation

If your plans change due to restrictions imposed by Covid-19 or due to illness, please note that our standard terms and conditions continue to apply. We will work with you to try to identify a suitable alternative option, however please be aware that the creation of bespoke celebration cakes often needs to begin long before delivery - particularly if there are custom decorations that need to be made.

The booking fee is used to cover the cost of any ingredients and specialist items for your order. This is non-refundable and non-transferrable.

We will seek to reconfirm orders for wedding cakes and celebration cakes seven days before delivery/collection. In the event of you needing to postpone your event, we will work with you to re-arrange the booking and transfer the balance, minus the original booking fee, to the new date. Alternatively if your event is on a smaller scale, we are happy to work with you to arrange a suitable alternative solution for the original date - subject to lockdown rules.

In the event that you are unhappy:

In the event that you are not entirely happy with your cake, please contact The Ladybird Cakery on the day of delivery via theladybirdcakery@gmail.com to discuss options for rectification. Rectification can only be made on return of the cake to The Ladybird Cakery in its original packaging. The Ladybird Cakery will then review the returned cake and may make a discretionary gesture of goodwill based on the condition of the cake.

Complaints are very rare and due to the amount of work put into each individual cake we take them very seriously. Any issues must be bought to our attention with 48 hours on collection or delivery to give fair opportunity to assess the nature of the complaint.

Both Parties agree to not post any negative information about the other arising out of this Contract or Event on any online forum or website without providing advance written notice of the intended content thereof, and providing the other party with a prior opportunity to resolve any issues between the parties amicably.

Complaints regarding the decoration of celebration cake can be easily repaired so errors of this nature must be pointed out upon delivery/collection so as to give us the opportunity to correct them.

Once payment has been handed over this confirms that decoration is as requested and no further claims can be made. Wedding cake clients will be sent a detailed sketch of their wedding cake prior to the wedding. It is the client's responsibility to check that this meets with their requirements and raise any issues with us if there are any discrepancies.

Where the complaint is in regards to the quality of the cake then the cake, or remainder of the cake/tier, must be returned to us as soon as possible after cutting and within 48 hours of collection/delivery to ensure that we are able to fairly assess the nature of the complaint.

Please note we can only deal with the client who placed the original order.

Cancellation / Return / Exchange Policy

Wedding cake or special order cancellations:
As your wedding cake and/or special order booking is reserved solely for you and certain components for your cake/s may be ordered months in advance, the following conditions are implemented when an order is cancelled:
• 90 or more calendar days from delivery date – the booking fee will not be refunded - any other monies paid will be returned
• 31 to 60 calendar days from delivery date – 75% of the total cost will be payable
• 0 to 30 calendar days from delivery date - 100% of the total cost will be payable
• Wedding cake/special order cancellations must be made in writing

Other cake order cancellations:
Full payment is required if cancellation is within 10 calendar days of delivery date. Prior to this a refund of any monies paid, less booking fee and transaction fees (for debit or credit card payments), will be paid.

In the unlikely event that we need to cancel, we will contact you as soon as possible. If possible, we will identify another cake maker who can fulfil your order if you should choose. If there is written agreement from all parties to transfer the order from The Ladybird Cakery to another cake maker, once the balance transfer is made, their Terms and Conditions of sale will apply and The Ladybird Cakery has no further liability for consequential loss. Alternatively, you may choose to terminate your order any monies paid will be refunded. If bespoke items have been purchased, these will be retained by The Ladybird Cakery or can be purchased by the client at the prevailing price.

The Ladybird Cakery reserves the right to cancel, vary or suspend the operation of this contract if events occur which are in the nature of force majeure including (without prejudice to the generality of the foregoing): fire, floods, storm, plant breakdown, strike, lock outs, riot, hostilities, non-availability of materials or supplies or any other event outside the control of The Ladybird Cakery, and The Ladybird Cakery shall not be liable for any breach of contract resulting from such an event.

The Ladybird Cakery’s liability (both in contract and tort) in respect of defects in goods or services shall be limited to the issue of a credit note in respect thereof or granting a refund or other such compensatory measures as The Ladybird Cakery, at its discretion, considers appropriate in the circumstances and shall be limited to the to the value of the goods or services giving rise to the claim.

The Ladybird Cakery shall not under any circumstances be liable for the customer respect of indirect consequential loss or damage or loss of profits, provided always that these conditions do not exclude or restrict The Ladybird Cakery’s statutory liability for death or personal injury arising from any negligence on The Ladybird Cakery’s part or liability imposed by statutory implied terms in Consumer Contracts.

Covid-19 cancellation
If your plans change due to restrictions imposed by Covid-19 or due to illness, please note that our standard terms and conditions continue to apply. We will work with you to try to identify a suitable alternative option, however please be aware that the creation of bespoke celebration cakes often needs to begin long before delivery - particularly if there are custom decorations that need to be made.

The booking fee is used to cover the cost of any ingredients and specialist items for your order. This is non-refundable and non-transferrable.

We will seek to reconfirm orders for wedding cakes and celebration cakes seven days before delivery/collection. In the event of you needing to postpone your event, we will work with you to re-arrange the booking and transfer the balance, minus the original booking fee, to the new date. Alternatively if your event is on a smaller scale, we are happy to work with you to arrange a suitable alternative solution for the original date - subject to lockdown rules.

In the event that you are unhappy:
In the event that you are not entirely happy with your cake, please contact The Ladybird Cakery on the day of delivery via theladybirdcakery@gmail.com to discuss options for rectification. Rectification can only be made on return of the cake to The Ladybird Cakery in its original packaging. The Ladybird Cakery will then review the returned cake and may make a discretionary gesture of goodwill based on the condition of the cake.

Complaints are very rare and due to the amount of work put into each individual cake we take them very seriously. Any issues must be bought to our attention with 48 hours on collection or delivery to give fair opportunity to assess the nature of the complaint.

Both Parties agree to not post any negative information about the other arising out of this Contract or Event on any online forum or website without providing advance written notice of the intended content thereof, and providing the other party with a prior opportunity to resolve any issues between the parties amicably.
Complaints regarding the decoration of celebration cake can be easily repaired so errors of this nature must be pointed out upon delivery/collection so as to give us the opportunity to correct them.

Once payment has been handed over this confirms that decoration is as requested and no further claims can be made. Wedding cake clients will be sent a detailed sketch of their wedding cake prior to the wedding. It is the client's responsibility to check that this meets with their requirements and raise any issues with us if there are any discrepancies.
Where the complaint is in regards to the quality of the cake then the cake, or remainder of the cake/tier, must be returned to us as soon as possible after cutting and within 48 hours of collection/delivery to ensure that we are able to fairly assess the nature of the complaint.
Please note we can only deal with the client who placed the original order.